The majority of Cape Town’s roughly 140 000 informal settlement households are located in Khayelitsha – one of South Africa’s most densely populated townships. Like other historically neglected areas it is worlds apart from many well-resourced areas in the city.
People who live in Khayelitsha’s informal settlements rely on basic services provided by the city such as access to clean and working toilets, clean drinking water and regular refuse removal. However, all too often, toilets are filthy and blocked or broken, taps are leaking and rubbish piles up.
NU is collaborating with the Social Justice Coalition on a system to report problems using mobile phones. NU can track and trace the problem. We report it to the city and keep an eye on their follow up times and we keep residents informed directly on progress.